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Enhancing the Patient Experience: Digital Innovation 2019 Conference

EPX 2019
Friday, October 11 and Saturday, October 12, 2019
Continuum: Rush Continuing and Professional Studies

About EPX 2019

Early-bird discount ends September 13, 2019.  Register NOW and SAVE $100.

Enhancing the Patient Experience: Digital Innovation Conference highlights digital developments in health care that have improved patients’ experience—as they see it. You’ll learn from and interact with dynamic speakers who are leading the field as they share best-practice case studies that patients say enhanced their experience at leading health care organizations.

Who should attend: Patient experience professionals, patient advocates, chief information officers, digital marketers, digital strategy officers, health informaticians, digital transformation specialists, patient engagement and loyalty professionals, human-centered designers and app developers.

  • If you’re considering purchasing a digital innovation for your health system, you’ll learn how to evaluate whether it actually improves the patient experience.
  • If you’re developing a digital innovation, you’ll learn principles of design thinking to assure your program incorporates patient perspectives.

What you’ll explore: Patient experience-enhancing innovations including chatbots, telehealth, AI text messaging, tablet-based patient interfaces, asynchronous digital health services, communication systems linking patients and providers, physician-patient shared decision-making tools, and much more.

Conference Cost:

  • $950
  • $850 if registered by September 13
  • $50 students

Rush Professional Building
1725 W. Harrison Street
Chicago, IL 60612

Chicago Marriott Medical District/UIC
625 S. Ashland Avenue
Chicago, IL 60612
(Across the street from the Rush University conference site.)


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Friday, October 11 at 8:00am to 5:00pm

More dates through October 12, 2019

Room 500 (Rush University)

Event Type

On-Campus Event


Continuing and Professional Studies



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